Privacy Policy

EGB Fitness & Body respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, submit a form, request information, schedule a consultation, purchase services, or communicate with us.

By using this website or submitting information to EGB Fitness & Body, you agree to the terms of this Privacy Policy.

1. Information We Collect

EGB Fitness & Body may collect information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Mailing address, if applicable
• Fitness goals
• Wellness interests
• Consultation details
• Coaching preferences
• Information submitted through website forms, contact forms, intake forms, email, text message, or phone communication
• Payment or billing information, when applicable

We may also collect basic website usage information, such as:

• IP address
• Browser type
• Device type
• Pages visited
• Date and time of visit
• Referring website
• General website activity

This information helps us operate the website, respond to inquiries, improve services, and better understand visitor interest.

2. How We Use Your Information

EGB Fitness & Body may use your information to:

• Respond to questions or requests
• Provide information about our services
• Schedule consultations or coaching sessions
• Provide fitness consulting or personal coaching support
• Share wellness, fitness, or product-related information upon request
• Process payments or service requests
• Send appointment reminders
• Send updates, promotions, or service-related communications
• Improve our website, content, services, and client experience
• Maintain internal business records
• Comply with legal, tax, accounting, or regulatory requirements

EGB Fitness & Body does not sell your personal information.

3. Health, Fitness, and Wellness Information

As part of fitness consulting, coaching, or wellness-related discussions, you may choose to share information about your fitness goals, activity level, wellness habits, body composition goals, physical limitations, injuries, or general health considerations.

This information is used only to help provide general coaching, consulting, wellness support, or fitness-related guidance.

EGB Fitness & Body does not provide medical advice, diagnosis, treatment, or healthcare services. Any information provided through this website, consultations, coaching, or communication is for general informational and wellness purposes only.

You should consult a qualified healthcare professional before beginning any fitness program, supplement routine, weight management plan, wellness product, or lifestyle change, especially if you have a medical condition, are taking medication, are pregnant or nursing, or have health-related concerns.

4. Product and Supplement Information

EGB Fitness & Body may provide general information about wellness, fitness-support, or supplement-related products. Information provided through the website or direct communication is intended for general informational purposes only.

Product availability, descriptions, and recommendations may change over time. Any product-related information should not be interpreted as medical advice or a guarantee of results.

Results vary by individual.

5. Payment Information

If you purchase services or products, payment information may be collected and processed by third-party payment providers.

EGB Fitness & Body does not store full credit card numbers or complete payment credentials unless handled through a secure third-party payment system. Third-party payment providers process your payment information according to their own privacy policies and security practices.

6. Cookies and Website Tracking

Our website may use cookies, analytics tools, pixels, or similar technologies to improve website performance and understand visitor activity.

These tools may help us:

• Improve website functionality
• Understand which pages visitors view
• Measure website traffic
• Improve content and user experience
• Support marketing or advertising efforts, if used

You can disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

7. Email and Text Communications

If you provide your email address or phone number, EGB Fitness & Body may use it to communicate with you about inquiries, consultations, services, appointments, product information, promotions, or updates.

You may opt out of marketing emails or text messages at any time by following the unsubscribe instructions, replying with an opt-out request, or contacting us directly.

We may still send non-marketing communications related to appointments, payments, active services, or important business matters.

8. How We Share Information

EGB Fitness & Body may share limited information with trusted third parties who help us operate our business and provide services, including:

• Website hosting providers
• Website management tools
• Scheduling platforms
• Email or text messaging platforms
• Payment processors
• Analytics providers
• Customer management tools
• Professional advisors, such as legal, accounting, or tax professionals

These third parties are only provided the information necessary to perform their services.

We may also disclose information when required by law, legal process, court order, or government request, or when necessary to protect the rights, safety, property, or security of EGB Fitness & Body, our clients, website users, or others.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no website, email system, payment platform, or online transmission is completely secure. While we work to protect your information, we cannot guarantee absolute security.

10. Data Retention

EGB Fitness & Body retains personal information only as long as necessary to provide services, respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

When information is no longer needed, we may delete, archive, or securely dispose of it according to our business practices.

11. Your Privacy Choices

You may request to:

• Access the personal information we have about you
• Correct inaccurate information
• Request deletion of certain information
• Opt out of marketing communications
• Ask questions about how your information is used

To make a privacy request, contact us using the information listed below.

12. Third-Party Links

Our website may contain links to third-party websites, platforms, payment processors, booking tools, social media pages, or other services.

EGB Fitness & Body is not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Children’s Privacy

This website and our services are intended for adults. EGB Fitness & Body does not knowingly collect personal information from children under the age of 13.

If we become aware that personal information from a child under 13 has been collected without proper parental or guardian consent, we will take reasonable steps to delete that information.

14. Changes to This Privacy Policy

EGB Fitness & Body may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of the website after changes are posted means you accept the revised Privacy Policy.